SHIPPING + RETURNS

SHIPPING POLICY

All orders are shipped out on Mondays and Thursdays every week. We use 100% compostable packaging and local shipping suppliers. For orders with delivery addresses within Canada or The United States, we use Canada Post shipping services. For international deliveries, we use FedEx shipping services. 

With each order, you will receive a confirmation email once you complete the purchase and a shipping confirmation email once the item has been shipped. Each shipping confirmation email includes a tracking ID for your order. 

RETURN + EXCHANGE POLICY

Since each item is handcrafted, there will be slight differences in each product purchased. For sanitary purposes, we do not offer returns or exchanges. If you are not satisfied with your purchase or want to switch it out with another, please email us at  hello@crownandcollar.com. A member of our care team will get back to you within

24 hours.